Application Management Services

Is your organization looking to reduce SAP Application support costs and enhance the business value of your SAP infrastructure?Nearly 90% all Fortune 500 companies are already outsourcing some component of their application development and maintenance support. Companies are seeking solutions that reduce costs, leverage resources, and allow them to focus on core business initiatives. In addition to realizing these benefits, companies have also seen substantial improvements in application development quality and the ability to embrace flexible application support operating models.

SAP Application Management Overview

• SAP APPLICATION MANAGEMENT SUPPORT Pyramid Consulting Application Management services provide SAP clients with 24x7x365 coverage. Our pool of on-site / on-shore / offshore IT professionals can reduce your SAP application management support costs, while improving their reliability, performance and manageability of your environment. These services include the following:
  
  
  • SAP Application Programming Support — Offers clients with SAP application programming support capacities to meet the demands of "steady state" development work, to more complex work associated with major SAP Release upgrades. A combination of onsite and offshore SAP Programming professionals bring the required skills and experience levels to meet the demands associated with SAP integration and custom programming needs.
  • SAP Functional Application Support — The foundation of our Functional Support Services is the SAP application help desk support. The SAP Functional support help desk serves end-users, business unit "power users" and the SAP application portfolio manager(s) who are in need of Level 1, 2 or 3 functional application support. On demand project related support is provided under this offering.
  • SAP Infrastructure Support — SAP Infrastructure support encompasses the disciplines of SAP software configuration management - SAP Basis, Database and Operating System usage. Provides help desk support services, production control assistance and proactive SAP configuration management - integration management, database management and performance monitoring & tuning.


• THE BENEFIT  Pyramid provides the Processes, Technology and People (PTP) to effectively manage your SAP Application environment through an extensive portfolio of integrated consulting and managed services. Pyramid solutions are based on a proven IT value chain, which uses best practices to reduce costs, improve process efficiencies and help enterprises achieve greater value from their IT investments. Pyramid's  AMS  solution addresses the entire lifecycle of SAP Applications and is designed to allow companies to maximize their investments, enabling them to achieve higher levels of performance at a lower cost than would be realized if operating in an individual or customized fashion.