Technology organizations are shifting from back-office support and reporting to being innovative and business focused. This presents a true dilemma. Technologists have to enable ongoing change. But your technology still has to be stable. Our Managed Services solution helps you with both imperatives – through strategic and flexible services for managing your business technology. 

Flexible sourcing models
Pyramid’s services cover wide-ranging needs, from applications monitoring and support to database monitoring and support. Our experience is extensive. It reaches into a broad spectrum of business technologies and industries. And it goes deep into custom, legacy, or packaged applications and databases. Agreeable delivery models and strong alliance relationships mean we can create sourcing arrangements that leverage economies of scale. We tailor these arrangements to the needs of your 24x7 organization, fulfilling support requirements for all shifts and weekends.

Support for support innovation and growth

• Application Management and Support:  Pyramid provides 7x24 management and support of your applications – custom, package, and legacy. Our experts will maintain, enhance, and manage your current environment to support your changing business needs. 
  
  
• Database Management and Support: Pyramid provides 7x24 database administration for commercial and legacy databases.  We will install, configure, maintain, and manage the database. We also ensure your environment is current with the most recent patches and hot fixes. Thus we reduce the opportunity for negative business impact.